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CMPTR 176 Syllabus

CMPTR 176 Assignment List

CMPTR 176 Extras


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Course CIS 176

PC Technical Support Essentials

Course Description:

This course covers the fundamentals of hardware, operating systems, troubleshooting and customer interactions for the personal computing environment.  Can be taken concurrently with CMPTR276.  This course helps prepare students for the CompTIA A+ part 1 (220-701-Essentials) certification exam.

Course Objectives:

Upon success completion of this course you will be able to:

  • Use acquired skills and knowledge troubleshoot PC systems, including desktops and laptops.
  •  Communicate effectively with customers when solving PC issues.
  •  Collaborate with team members to solve relevant technical problems.

 

 



   

Olympic College 1600 Chester Ave Bremerton WA 98337-1699