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Syllabus for CIS 212 – Windows for IT Professionals

Spring 2014 (Revised 3/30/14)



  • None


Course Description:

This course serves as an introduction to Windows. Here's a complete guide to deploying and managing Windows 7 that is suitable for IT professionals and students alike! Before 2010 is over, Windows 7, the newest desktop operating system from Microsoft, will be installed on millions of computers. It is anticipated that the numbers will only grow from there. This instructional course and accompanying text provide information users need to successfully migrate to Windows 7 and immediately begin deriving benefits from it. Students will learn the differences between the new system and the old, including Windows 7's additional functionalities, and its advanced security features. Written with the novice networking student in mind, this informative guide examines Windows 7 in a thorough, logical, organized manner to ensure that all information is easily understood. The Hands-on Activities and Case Projects help students practice new skills, and review questions and key terms reinforce important information. The accompanying CD provides valuable certification preparation material, including test preparation software. With the new section devoted to troubleshooting, this text also doubles as a manual that professionals can take on the job with them.

Course Learning Objectives:

Upon success completion of this course you will be able to:

  • Use acquired skills and knowledge to plan, install, configure, manage and troubleshoot the deployment of the Windows 7 desktop operating system.
  • Describe the various system utilities that are available for managing Windows 7 and explain their use
  • Manage disks, partitions, volumes, and the various file systems that Windows 7 supports.
  • Manage user accounts and other Windows 7 security features.
  • Define networking and remote access in terms of how these features are implemented in Windows 7.
  • Define the use of the productivity and media tools available in Windows 7.
  • Analyze the performance of Windows 7 and perform fine tuning of Windows 7’s performance.
  • Define application support
  • Describe the various means of providing disaster recovery and troubleshooting within Windows 7.
  • Define enterprise computing.
  • Collaborate with team members to solve relevant technical problems.
  • Student will show readiness for successful completion of the 70-680 Windows 7 exam for the Microsoft Certified Technology Specialist (MCTS) certification.


Course Learning Outcomes: The purpose of this course is to offer all the critical information students need to successfully move into a role as an IT professional and support Windows 7 in a business environment.  Many hands-on exercises are included, which allow students to practice skills as they are learned.

Credits: 3

Required Equipment:

Flash Memory Device (i.e. “Thumb” drive), 64 GB or larger, or an external USB Drive (any size – but 1 TB or larger is recommended).

Optional Equipment:

High-Speed, Broadband, Internet Access (wired or wireless)

USB 2.0 Headset (speaker and microphone)

Spare computer for host software (e.g. Windows XP Professional, Windows 7, Windows Server 2008, etc.)

If you desire to use a spare computer, but cannot afford one, you can check out a spare computer from the T-213 Lab for the duration of the quarter.  See one of the T-213 Lab technicians or an instructor in order to complete the proper paperwork.


Required Software:

VMware Workstation 7.1.6 for Windows (32-bit or 64-bit)


VMware Workstation 8.0.4 for Windows (64-bit only)


VMware Workstation 9.0.2 for Windows (64-bit only)


VMware Workstation 10.0.1 for Windows (64-bit only)



Optional Software: (available via download from MSDNAA/ELMS and other sources)

Microsoft Virtual PC 2007 (or Hyper-V 2.0/3.0)

Windows 7 Professional (32-bit or 64-bit) with Service Pack 1

Windows Server 2012 R2 Datacenter (64-bit)

Windows Server 2008 Enterprise Edition (32-bit or 64-bit) with Service Pack 2

Windows Server 2008 R2 Enterprise Edition (64-bit) with Service Pack 1

Windows Server 2003 R2 Enterprise Edition (32-bit) without Hyper-V with Service Pack 2

Windows XP Professional (32-bit) with Service Pack 3


Optional software can be obtained from one of the following sources.  See one of the T-213 Lab technicians or an instructor for assistance with obtaining course software at no additional cost to the student.

Microsoft Developer Network – Academic Alliance (MSDNAA/ELMS) –


VMware Academic Partner Program – VMAPP –



Course Materials (Required):











MCTS Guide to Microsoft Windows 7 (Exam # 70-680)

1st Edition

Byron Wright and Leon Plesniarski

Cengage Learning


Click here for website





LabSim for Configuring Windows 7 (70-680)

1st Edition




Click here for website






Course Outline

This course will consist of 12 modules covering the following topics:

Chapter 1: Introduction to Windows 7

Chapter 2: Installing Windows 7

Chapter 3: Using the System Utilities

Chapter 4: Managing Disks

Chapter 5: Managing File Systems

Chapter 6: User Management

Chapter 7: Windows 7 Security Features

Chapter 8: Networking

Chapter 9: User Productivity Tools

Chapter 10: Performance Tuning

Chapter 11: Application Support

Chapter 12: Disaster Recovery and Troubleshooting

Chapter 13: Enterprise Computing

Chapter 14: Remote Access


Course Schedule:

Getting Started (Orientation) – Overview of the Windows 7 desktop operating system

Module 1: Chapter 1 & Chapter 2: Introduction to Windows 7 & Installing Windows 7

Module 2: Chapter 3: Using the System Utilities

Module 3: Chapter 4 & Chapter 5: Managing Disks & Managing File Systems

Module 4: Chapter 6 & Chapter 7: User Management & Windows 7 Security Features

Module 5: Chapter 8 & Chapter 9: Networking & User Productivity Tools

Module 6: Chapter 10: Performance Tuning

Module 7: Chapter 11: Application Support

Module 8: Chapter 12: Disaster Recovery and Troubleshooting

Module 9: Chapter 13: Enterprise Computing

Module 10: Chapter 14: Remote Access

Final Module: Course Wrap-Up


Chat Sessions

Discussion is a very important component of this course. Just like in a traditional class, in this hybrid course you will be expected to participate in discussions with your instructor and fellow students about course learning objectives.


Lecture Schedule:

CIS 212 meets approximately 2 1/2 hours per week.  Each week the instructor will use the classroom time to introduce or review Windows 7 installation, configuration and management topics. Online time will be needed for research and study activities, submission of assignments, and assessments.

On-Ground Sessions

This hybrid course includes mandatory enrollment in the corresponding “lab” course which provides you with the opportunity to work with various desktop and server operating systems, various forms of virtual machine technologies, and other special resources of the T-213 Lab. This component requires your actual presence in the T-213 Lab.

The instructor delivers two and one-half hours of classroom lecture time scheduled during the week. Classroom attendance is not mandatory and your participation in the classroom is not graded and will not be included in the course grade. Nevertheless, you are encouraged to attend as many of the classroom sessions as your schedule will allow, as opportunity for hands-on labs and real-time discussions allow for the greatest potential for learning.  You are responsible for all information covered during normally scheduled class sessions, whether you are present or not.

·         Fridays 10:00 AM to 12:26 PM (T-213 Classroom)

Virtual Classroom Sessions and Chat Sessions:

·         This hybrid course includes no “on-line” class sessions.

·         Classes will be recorded in Tegrity™ and made available to students via the current Learning Management System (LMS).

Other Course Components –


Online Testing will be conducted via the Canvas Learning Management System (LMS) website - https://olympic.instructure.edu/

LabSim Purchase and Account Setup

Before starting your online/hybrid course, you should purchase your TestOut! LabSim software from the Olympic College Bookstore or you should purchase your LabSim software online via the TestOut! website.

To access the student discount pricing you will need to go to http://www.testout.com and enter the promotional code 14-232TA in the “Enter Promotion Code:” field on the center left of that web page. This will take you to a page similar to what you are accustomed to. Here you will need to enter the school name Olympic College. This will check with our database to verify the school is authorized to purchase at this price. Because of this, it needs to be entered EXACTLY as above (including capitalizations). You will also need to enter the instructor’s name. Then proceed as normal.

Do NOT choose your own account name or create a random account name for using the LabSim software.  An account has already been setup for you by your instructor.  Please contact your instructor to find out which account name you should be using BEFORE you register your product code for the LabSim title for this course, otherwise any work that you do in LabSim may be wasted and not count towards your grade in this course.

If you are a continuing student from a previous quarter and you have used LabSim before (and you already have a “managed” account), then simply use the same account name and password that you’ve used previously to log into the TestOut! LabSimOnline website – http://labsim.testout.com – and register your new product code and unlock your training content for this course.

If you are a student who is new to LabSim, then a “managed” account has already been setup for you to use.  The default account name is your FirstInitial+LastName (all in lower-case) and your default password is “labsim” (without the parentheses).  Here is an example.

If your name if Joseph Smith, then your account name is jsmith.

If your name is fairly common, then I may have had to add a single digit number after your standard account name (e.g. jsmith2, or jsmith3, of jsmith4, etc.) to avoid a conflict with another student who is already using the standard account name that would have been assigned to you.  If you get up to the number “9” added to the end of your standard account name and you still haven’t figured out what your account name is, or if you cannot login for any other reason, then just use Canvas to send me a message and I’ll look up your account name, verify that it was created, or create it if you registered “late.”

LabSim Labs

The LabSim training course for MCTS: Windows 7, Configuring (70-680) include an average of 35 lab simulation exercises that let you work hands-on in a simulated environment to practice the skills required to become MCTS certified.

LabSim Videos

In addition to TestOut’s leading lab simulations, the MCTS: Configuring Windows 7 (70-680) training course also average over 70 instructor-led MCTS training videos and over 60 demonstrations that will fully prepare you for your MCTS certification.

LabSim Study Guides

The LabSim MCTS: Configuring Windows 7 (70-680) CBT training course also provide you with an average of 98 study guides and fact sheets that you can read to gain a further understanding of the concepts covered in all of the training videos, demonstrations, and lab exercises.

LabSim Exams

In addition to the labs, videos, and study guides, you also get fully integrated section quizzes and practice certification exams. With 404 exam questions and 52 exams, the Windows 7, Configuring (70-680) practice certification exam will provide you with a realistic experience of what the actual certification exam will be like.


Communicating through Canvas):

Please be aware that the best way to communicate with your instructor is to use the internal Conversations (https://olympic.instructure.com/conversations) system within the Canvas website. Just click on the “Inbox” button to the right of your name in the upper right-hand corner of the Canvas website. From within Canvas always address your email first to the course, and then the teacher(s) for that course, using the “Select All” button to address your email message to all of your teachers, if you have more than one for a particular course. In this way, all instructors will receive the email message and thereby increase your chance of a timely response, in the case where two or more instructors are “team-teaching” a course.

Optionally you can use your Olympic College-provided student email address (e.g. johndoe@student.olympic.edu and the Outlook Web Access – OWA – website – https://mail.student.olympic.edu/owa/), but the preferred, and most reliable, method of communication will be thru Canvas.  If you use external email (e.g. Gmail, Yahoo, AOL, MSN, Hotmail, etc.), then please be sure to add your [real] name and class number to your email so your instructor will know who it is from. If you prefer not to use the internal Canvas email system, then you should use only your OC email address for online classes, because other external email tends to get filtered-out as it attempts to navigate its way through the Olympic College junk e-mail (S*PAM) filters. If there is something specific to you and your grades please send me an email otherwise, generally speaking, post a message to the Discussion Forum for the module that you are working on.

E-mail Etiquette (for email originating outside of Canvas – e.g. OWA) – The following guidelines should be adhered to in order to assure a fast, accurate and meaningful response from e-mail sent by the student to the instructor (outside of the [internal] Canvas Conversations system – e.g. via Outlook Web Access [OWA]).  Remember, the instructor has many students in many classes.  Incorrectly formatted e-mail may hinder/delay a response back from your instructor.  Always try to use the [internal] Canvas Conversations system for course related matters.  If that doesn’t work, use your OC Webmail by going to the following URL in your favorite browser (e.g. Chrome, Firefox, IE10, etc.) – https://mail.student.olympic.edu/owa/.

Use only the e-mail address at the bottom of the syllabus for corresponding with your instructor about non-course related matters (or, if the Canvas Conversations system appears to be inaccessible or not working).



The subject line should always include your course number and the student’s name.  Cryptic e-mail addresses are too hard to correlate with “real” student names.  If you don’t put an appropriate subject line on your e-mail, you may not get a response.


Subject Line: CIS_212, Doe, John – This is what I need help with


File naming standards for CIS 212 – The following naming standards must be used when submitting assignments by electronic mail or via the “Submit Assignment” button within Canvas.

Lab – Course name, followed by the Module Number (Week Number), Last Name, First Name, abbreviation for the Assignment type and Assignment number

Example: CIS212_Mod10_Doe_John_LAB.doc


Titling your homework for CIS 212 – The following information must appear at the top of each and every one of your homework assignments (at least at the top of the first page) in order not to lose points for improperly submitted homework.

Name:                          (e.g. John Doe)

Date:                           (e.g. April 5, 2014)

Course Number:          (e.g. CIS 212)

Assignment Number:  (e.g. Module 1 Homework)


Course Evaluation –

Graded Assignments:

Every Module has 2 graded assignments. Instructions for each graded assignment are provided within the Module for each week. Each graded assignment concludes with one or more deliverable products. Deliverable products may range from a Microsoft Word document with a screenshot of your complete LabSim assignment, or the results of a “hands on” lab, to the results of an online quiz or a short examination. These deliverable products are evaluated using the course evaluation methods.

Module assignments will be completed and turned in weekly.  This includes TestOut LabSims and weekly assessments.  Incomplete homework assignments will have deductions made accordingly, receiving only partial credit.

*NO WORK will be accepted after the end of the quarter . . . NO EXCEPTIONS.


Student Assessment:

A student assessment is included for every Module. When two or more chapters are covered during one Module, sometimes a single assessment will be used to cover all chapters and other times multiple assessments will be used to cover the multiple chapters.  The course platform’s testing feature is utilized for this student Self-Assessment. True/False, Multiple Choice, Yes/No, or Matching are used for students to evaluate their own knowledge acquisition for each Module’s identified course outcomes.

Assignment Weighting:


Assignment Type

Points Possible




Getting Started (Orientation)

Discussion Board (Extra Credit)

15* (extra credit)


Canvas Pre-survey

10* (extra credit)




 Module 1









 Module 2









 Module 3









 Module 4









 Module 5









 Module 6









 Module 7









 Module 8









 Module 9









 Module 10









Final Module

Final Module LabSim

50* (extra credit)


Final Week Survey (Faculty Assessment)

20* (extra credit)








Course Evaluation Grading Scale

Letter Grade


Qualitative Definition

Quantitative Definition



Superior course outcomes mastery

96 - 100




93 - 95




90 - 92



Exceeds acceptable course outcomes mastery

87 - 89




83  - 86




80 - 82



Acceptable course outcomes mastery

77 - 79




73 - 76




70 - 72



Minimum course outcomes mastery

67 - 69




63 - 66



Failure to master course outcomes

62 - Less


Policies –

Attendance Policy:

The Attendance Policy requires students to participate in their hybrid course at least three out of seven days during each Module week. Participation is defined as uploading homework assignments, completing online assessments, classroom attendance, or discussion board posting. A student not attending the first week will be dropped from the course. If an instructor believes a student’s absences have been excessive and unjustified, the instructor may request that the student be withdrawn from the course.

Participation Requirement:

The nature of this course is sequential and comprehensive; your regular participation and communication will inevitably reflect in your performance. If you experience difficulty with the material, contact me immediately; do not fall behind and disappear.

If you wish to withdraw from this course, please inform your instructor of your decision and file the appropriate paperwork with the college’s administration.

If you are having problems or feel you are lagging behind, please contact your instructor, so that he/she may explore options to find a solution.


Feedback on module assignments for the week:

The instructor (or his/her teaching assistant) will send feedback on all graded assignments within 7 days (or less) after the assignment is submitted. If you submit an assignment late it will be graded together with the following week’s work. Please see sample grading rubric so you understand the grading process.


Late Assignments:

The instructor reserves the right to deduct 10% of the points from the total points possible for an assignment, for each week an assignment is late.

Similarly, the instructor reserves the right to refuse to accept any late assignments after two weeks in which it is due, if the instructor and the student have not negotiated and mutually agreed upon an alternative submission plan -- in advance (at least 48 hours before the assignment due date/time).

If you submit any late assignments (i.e. after the grading “cycle” has been completed), you will not receive any late credit for that assignment unless you send an email message to your instructor ASKING that the assignment be considered for “late grading.”  No credit will be assigned otherwise.  Unless you adhere to this premise, the score of “0” will remain in the course grade book for any assignments that miss the assignment due date.

Because your grade is dependent on participation and discussions, DO NOT submit all your week's work on the final day. You will not receive credit for your participation if you do.


There will be no make-up tests unless previously arranged with the instructor.


Technical difficulties:

Everyone experiences technical difficulties including the Canvas website, the K-20 network, your Internet service provider, and even Bill Gates. You should have an alternate plan in the event of technical difficulties. Please notify me immediately if this is happening to you.  You may call me, send an email or use a school computer.


Student Conduct:

Everyone deserves to have a good learning environment. I will follow the rules of the college in the classroom. Please see the Student Handbook for the Student Conduct Code. All forms of dishonesty will be subject to immediate disciplinary action (see the section below on Academic Honesty). Classroom disruptions such as tardiness, talking during lecture and cell phone use are not acceptable. Repeated infractions will be referred to the Vice President of Student Services. Please turn off your cell phone before entering the classroom.



Academic Honesty

At Olympic College, students are expected to demonstrate academic integrity by completing their own work assignments and assessments. Effective planning and progress must be accomplished for students to be successful in their degree program of study. Submission of work from another person, whether it is from printed sources or someone other than the student, previously graded papers, papers submitted without proper source citation, or submitting the same paper to multiple courses without the knowledge of all instructors involved can result in a failing grade or be reported to the Olympic College Vice Principle of Student Services for appropriate sanctions or disciplinary actions. All students are expected to adhere to the standards as set forth in the Student Code of Conduct and Statement on Academic Honesty.

The administration, faculty, and student government of Olympic College believe strongly in the concept of an honor system. This belief is based on the knowledge that in competitive professional environments, greater emphasis is placed on originality and integrity of ideas and work. All members of the Olympic College academic community, including faculty, students, and administration, are expected to assist in maintaining the integrity of the College, which includes reporting incidents that violate the Statement on Academic Honesty.

For Olympic College course work, please note that learning events are to be that of the student’s own work, and group projects are collaborative efforts.

Additional policies can be found at:


Homework Policy:

The Canvas file submission tool will be the primary means of submitting “graded” homework for this course.

You are responsible for doing all online assignments, reviewing the online materials for that week, and turning in all assignments on time. You will also have a weekly reading assignment, which will support that week's learning objectives, and which you are encouraged to complete ahead of time. Post any questions that you may have to either the common area of your class, where the questions may be answered by any students, or post them directly to me. Please bring your questions that cannot be answered online to class each Friday.

Lab homework will require “screenshotsthat must be submitted in a file format that is compatible with the latest version of Microsoft Word (i.e. .doc, .docx, etc.). 

This may be different from what you are accustomed to doing as experienced by the work that you’ve done in previous quarters.  Be aware of this change.

In the vast majority of all cases, you will submit your homework in a single Word-compatible document to Canvas for the appropriate Module.  A single submission is always preferable.  While it is possible to upload multiple files via the file submission tool in Canvas, most of the time a single submission, consisting of a single Word-compatible file, is recommended.  When the assignment calls for a Microsoft PowerPoint presentation, then you can optionally upload two files (e.g. a Microsoft Word-compatible file AND a Microsoft PowerPoint presentation file) or you can “embed” the PowerPoint presentation inside of the Microsoft Word file and upload the composite file as a single entry to the file submission tool in Canvas.

Writing Lab

Students are encouraged to make use of the Olympic College Writing Center.  The Writing Center is located in the new Humanities and Student Services Building, Room 312, open from 9 – 5 Monday & Tuesday, and 9 – 2 Wednesday – Friday.  Students are encouraged to make appointments, but may also drop in.  The phone # is 475-7318.

Special Accommodations:

If you have a disability and will need special services, please call or visit Access Services as soon as possible. They are in the new Humanities and Student Services Building (HSS), Room 204 (360) 475-7540.

Can I Help?

I want you to do well in this class and in college. If you have a problem or situation that is affecting your schoolwork, please let me know. Olympic College has many services to help students be successful. You can contact me by e-mail, instant message (IM), voice mail, or talk to me right before or after class.




Instructor Information -

Name: Kevin Blackwell
E-mail: kblackwell@oc.ctc.edu

Phone: (W) 360-475-7379

Instructor Office Hours:

Mondays and Wednesdays 3:30 P.M. – 5:00 P.M. (T-215)

Online (via Blackboard Collaborate), By Arrangement Only




Olympic College 1600 Chester Ave Bremerton WA 98337-1699